Warranty and Other Policies
All preowned timepieces are warranteed for a period of one year from date of purchase. This warranty does not cover external shock damage or water damage caused by the customer.
If the watch malfunctions within one year from the date of purchase, Swiss-Time
will repair the defect at no cost to the customer. All work is performed to factory standards using only genuine OEM parts. The customer is responsible for shipping the repair item to Swiss-Time
in secure packaging via insured carrier and all warranty repairs are returned to the customer at our expense.
The new watch warranty period is extended to two years. When possible, new watch warranty repairs will be returned to the factory via a factory authorized dealer. If our supplier is not factory authorized, we perform the repair work in house. Factory warranty repairs normally take 4 to 6 weeks, with in-house repairs taking 1 to 3 weeks.
Swiss-Time is not a factory authorized seller of any watch brand. We often offer new watches at substantial discounts. We are able to do this by purchasing from sources in various countries with favorable exchange rates and lower factory price structures. Often authorized watch dealers will sell large groups of inventory to raise funds during periods of low cash flow. We have the financial ability to take advantage of these situations and can often buy at prices lower than most jewelers. Since we are not bound by contract to any watch company we happily pass the savings to our customers.
Terms: All watches sold are subject to complete customer satisfaction with a one week return privilege (client pays all shipping). New clients may prepay by bank check, charge card, wire, or personal check. Personal checks will be held until cleared. Bank checks must be verified by the issuing bank before shipment is released. We gladly accept Visa, Master Card and AMEX.
Shipping: Watch will be shipped via Fed Ex priority insured overnight delivery (slightly longer delivery time to internatonal destinations).
Ordering Instructions: Please inquire by phone 1-843-842-9500, or by e-mail at firstname.lastname@example.org. Please provide a brief description of the desired watch and your contact information. We will notify you regarding availability. If available, please tell us to hold your choice and advise payment method and shipping preferences.
Watch Grades: Watches graded on a 1 - 10 scale. In general we do not sell watches under Grade 7.
||New with box and papers. Never worn.
||As new, with minor wear.
||Worn, but in excellent original condition.
||Worn but well cared for. Polished to remove scratches. Bracelet or strap with slight wear.
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We never give or sell e-mail addresses, domain names, or other contact information to any other person, business or organization, unless requested by the sender.
Thank you for your confidence.
Peter D. Baier