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Warranty and Other Policies



Warranty Policy: All preowned timepieces are warranteed for a period of one year from date of purchase. This warranty does not cover external shock damage or water damage caused by the customer.

If the watch malfunctions within one year from the date of purchase, Swiss-Time will repair the defect at no cost to the customer. All work is performed to factory standards using only genuine OEM parts. The customer is responsible for shipping the repair item to Swiss-Time in secure packaging via insured carrier and all warranty repairs are returned to the customer at our expense.

The new watch warranty period is extended to two years. When possible, new watch warranty repairs will be returned to the factory via a factory authorized dealer. If our supplier is not factory authorized, we perform the repair work in house. Factory warranty repairs normally take 4 to 6 weeks, with in-house repairs taking 1 to 3 weeks.

Swiss-Time is not a factory authorized seller of any watch brand. We often offer new watches at substantial discounts. We are able to do this by purchasing from sources in various countries with favorable exchange rates and lower factory price structures. Often authorized watch dealers will sell large groups of inventory to raise funds during periods of low cash flow. We have the financial ability to take advantage of these situations and can often buy at prices lower than most jewelers. Since we are not bound by contract to any watch company we happily pass the savings to our customers.

Terms: All watches sold are subject to complete customer satisfaction with a one week return privilege (client pays all shipping). New clients may prepay by bank check, charge card, wire, or personal check. Personal checks will be held until cleared. Bank checks must be verified by the issuing bank before shipment is released. We gladly accept Visa, Master Card and AMEX.

Shipping: Watch will be shipped via Fed Ex priority insured overnight delivery (slightly longer delivery time to internatonal destinations).

Ordering Instructions: Please inquire by phone 1-843-842-9500, or by e-mail at sales@swisstimezone.com. Please provide a brief description of the desired watch and your contact information. We will notify you regarding availability. If available, please tell us to hold your choice and advise payment method and shipping preferences.

Watch Grades: Watches graded on a 1 - 10 scale. In general we do not sell watches under Grade 7.

Examples
Grade 10 New with box and papers. Never worn.
Grade 9 As new, with minor wear.
Grade 8 Worn, but in excellent original condition.
Grade 7 Worn but well cared for. Polished to remove scratches. Bracelet or strap with slight wear.

Privacy Policy: We provide an e-mail order form on this Web site where visitors may request products and information on the products that we sell. The contact information obtained by this form is strictly confidential and stored on a computer that is not connected tothe Internet.

Any business related e-mail sent to Swiss-Time is kept confidential unless released by sender.

In gathering traffic statistics, our web server automatically recognizes domain names of visitors, but not their e-mail addresses. This information is available to us to help us serve our visitors better.

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

We never give or sell e-mail addresses, domain names, or other contact information to any other person, business or organization, unless requested by the sender.

Thank you for your confidence.

Peter D. Baier


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SwissTimeZone.com
32 Shelter Cove Lane
Hilton Head Island, SC 29928 USA

Peter@SwissTimeZone.com
PHONE & FAX: 1-843-842-9500

ROLEX is a trademark of Rolex Inc-USA & Rolex SA - Switzerland. SwissTimeZone.com is an independent business and is not affiliated with any watch company or distributor.


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